A Methodology for Measuring Job Satisfaction in the Public Sector

Andreas Alexopoulos () and Evanthia Skliopidou ()
Additional contact information
Andreas Alexopoulos: University of West Attica
Evanthia Skliopidou: Court of First Instance of Athens, Ministry of Justice

Chapter Chapter 11 in The Role of the Public Sector in Building Social and Economic Resilience, 2024, pp 193-222 from Springer

Abstract: Abstract The last decade Greece has undergone a financial crisis, the COVID-19 pandemic and natural disasters. Consequently, the principal focus of the country’s fiscal policies has shifted toward providing financial aid to the population groups that were mostly affected by these crises. To a significant extent this has resulted in underfunding and weakening of the public sector which was already facing many issues in terms of efficiency, effectiveness, and economy. One of the main factors strongly correlated with effectiveness, efficiency, and productivity of the employees and the organization, is job satisfaction. In this context, the present chapter attempts to investigate factors that affect job satisfaction in public institutions, using as a case the Court of First Instance of Athens, one of the largest Courts of Justice in Europe. A survey on job satisfaction was conducted among the employees of the Court, for the period from the end of 2022 to the beginning of 2023. A structural equation model was developed to determine the variables that influence job satisfaction. The findings of the study can help all the involved parties (management, employees, etc.) to identify the most important factors, to improve existing tools and techniques, and thereby develop policies and strategies to enhance capacity and resilience of the organization.

Keywords: Public sector; Job satisfaction; Court of justice; Court of First Instance; Stepwise regression model; Structural equation model (SEM) (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-67702-1_11

Ordering information: This item can be ordered from
http://www.springer.com/9783031677021

DOI: 10.1007/978-3-031-67702-1_11

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().