Digital Insurance and InsurTech

Alexander Braun () and Niklas Haeusle
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Alexander Braun: University of St. Gallen
Niklas Haeusle: Leipzig University

A chapter in Handbook of Insurance, 2025, pp 225-249 from Springer

Abstract: Abstract This chapter delves into the digital transformation in the insurance industry, beginning with the challenges and rewards it presents. It then examines the transformation of the insurance value chain, driven by advanced technologies, and the emergence of innovative business models, including digital attackers, ecosystems orchestrators, prevention partners, online mutual aid, and decentralized insurance. The chapter also highlights the crucial role of InsurTech start-ups in accelerating digital transformation and fostering innovation in the sector. By embracing change and focusing on customer value, incumbents can successfully navigate the evolving insurance landscape.

Keywords: Digital insurance; InsurTech; Digital transformation; Insurance value chain; Business models; JEL Codes: G22; M13; M21; O30; O31; O33 (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-69561-2_8

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DOI: 10.1007/978-3-031-69561-2_8

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