AI Revolutionizing Hospitality: Insights from the MENA

Manzar Ahmed ()
Additional contact information
Manzar Ahmed: Effat University

Chapter Chapter 13 in AI in the Middle East for Growth and Business, 2025, pp 217-236 from Springer

Abstract: Abstract The hospitality industry in the Middle East is undergoing a paradigm shift with the integration of artificial intelligence (AI). This chapter explores the revolutionary impact of AI on enhancing guest experiences, improving operational efficiencies, and revolutionizing service delivery. Through the lens of the Middle East and North Africa (MENA) hospitality industry, this chapter highlights the implementation of AI-based solutions, benefits, and the challenges faced during adoption. It is to be stressed that personal touch and human connection are still loved in the hospitality industry, and AI must be seen as a tool to enhance human capabilities.

Keywords: Artificial Intelligence; Hospitality Industry; MENA; Customer Service; Operational Efficiency; Smart Hotel Rooms; Predictive Analytics; AI-powered Kitchen Technology; Data Privacy; Skilled Personnel (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-75589-7_13

Ordering information: This item can be ordered from
http://www.springer.com/9783031755897

DOI: 10.1007/978-3-031-75589-7_13

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().