Between Empowering and Risk: Organizational Change and Professional Upskilling Through Digital Health Technologies

Eleonora Costantini (), Marialuisa Divella, Caterina Manicardi and Matteo Rinaldini
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Eleonora Costantini: Marco Biagi Foundation, University of Modena and Reggio Emilia
Marialuisa Divella: University of Bari ‘Aldo Moro’
Caterina Manicardi: Institute of Economics, Sant’Anna School of Advanced Studies
Matteo Rinaldini: Marco Biagi Foundation, University of Modena and Reggio Emilia

Chapter Chapter 3 in Technology and Work in Services, 2025, pp 65-95 from Springer

Abstract: Abstract This chapter describes some of the trajectories of recent technological advances in the Italian healthcare sector and their implications for work and workplace organization. Through qualitative analysis, including semi-structured interviews with various professionals, visits to different hospitals and clinics, and desk research, we focus on digital technologies for remote patient monitoring and virtual care. Particular attention is devoted to how these medical innovations have altered the routines and tasks of health professionals, as well as the array of organizational rearrangements occurring at the workplace level.

Keywords: Healthcare; Remote patient monitoring; Virtual care; Work organization; Case studies (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-88149-7_3

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DOI: 10.1007/978-3-031-88149-7_3

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