The Impact of Digitalization on Firm-Level Innovation Performance During the Pandemic

Fatma Nur Karaman Kabadurmus () and Marina Dabić
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Fatma Nur Karaman Kabadurmus: University of Wisconsin-Stout
Marina Dabić: University of Zagreb

Chapter Chapter 10 in The Palgrave Handbook of Supply Chain and Disruptive Technologies, 2025, pp 269-284 from Springer

Abstract: Abstract Supply chain digitalization has become a crucial strategy for firms as it allows businesses to harness the power of digital technologies to optimize their supply chain operations, improve efficiency, create new opportunities for innovation, and for sustainable development. COVID-19 pandemic has further emphasized the importance of supply chain digitalization, as it has disrupted global supply chains, resulting in significant challenges for businesses in terms of logistics, inventory management, workforce constraints, and demand forecasting. This study analyses the impact of digitalization on firm-level innovation performance during the pandemic. The results indicate that digital transformation spurs innovation. Furthermore, the government’s support for adopting digital technologies is an enabler of innovation performance.

Keywords: Supply chain digitalization; Resilience; Innovation; COVID-19; Enterprise surveys (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/978-3-031-90210-9_10

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