Case Managers and Integrated Care

Guus Schrijvers () and Dominique Somme ()
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Guus Schrijvers: Public Health at the University Medical Center Utrecht
Dominique Somme: Univ Rennes, EHESP, CNRS, Inserm, Arènes - UMR 6051, RSMS - U 1309 - CHU de Rennes – F-35000

Chapter 32 in Handbook of Integrated Care, 2025, pp 585-599 from Springer

Abstract: Abstract This chapter on case management starts with a case story about Julia, a person with dementia, and her case manager, John. It introduces a definition of the concept of case management and discusses important terms in it. Two specific competences of case managers are discussed: (1) the assessments of care and social needs and (2) empowering interviewing of clients. The chapter emphasizes that case managers are not only for clients with dementia but are relevant as an approach to support other people with health, educational, and financial problems; clients with developmental disorders; patients with severe mental illness; patients with cancer and metastases; and persons with more than one chronic condition.

Date: 2025
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DOI: 10.1007/978-3-031-96286-8_25

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