Invisible Sky Guard: Technology in Airport Security and Passenger Privacy

Lúcia Piedade, Alexandra O’Neill (), Mariana Marques () and Inês Martins
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Lúcia Piedade: Universidade Lusófona de Lisboa, CEG-IST
Alexandra O’Neill: ISG-Business and Economics School, CIGEST and BRU
Mariana Marques: ISG-Business and Economics School, CIGEST and GOVCOPP
Inês Martins: Universidade Lusófona de Lisboa

A chapter in Business Sustainability: Innovation in Entrepreneurship & Internationalisation, 2026, pp 307-320 from Springer

Abstract: Abstract The integration of advanced technologies such as artificial intelligence (AI), biometrics, and body scanners in airport security presents complex challenges in balancing security measures with passenger privacy. This study aims to explore passengers’ perceptions of these technologies, particularly their willingness to trade privacy for increased security. The research combines both qualitative and quantitative approaches, including a survey with 148 participants, to analyze the impact of demographic, cultural, and geographic factors on security acceptance. The findings suggest that attitudes toward privacy and airport security are influenced by cultural backgrounds, travel frequency, and geographic regions. Specifically, passengers from regions with stricter data protection laws (such as Europe) showed greater concern for privacy compared to those from higher-risk areas (such as the Middle East). Frequent travelers demonstrated higher acceptance of biometric measures due to familiarity with airport security processes. These insights are crucial for shaping airport security policies that respect privacy while ensuring safety. The study concludes that region-specific policies and clear communication about data usage can improve public trust in airport security technologies.

Keywords: AI; Biometric systems; Airport security; Privacy; Cultural perception (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-99147-9_18

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DOI: 10.1007/978-3-031-99147-9_18

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