Co-creation in a Digitally-Capable Energy-Based Ecosystem: A Smart Product-Service System’s Perspective

Hafiz Haq (), Ville Tuomi () and Petri Helo ()
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Hafiz Haq: University of Vaasa, School of Technology and Innovations, Industrial Management
Ville Tuomi: University of Vaasa, School of Technology and Innovations, Industrial Management
Petri Helo: University of Vaasa, School of Technology and Innovations, Industrial Management

A chapter in Sustainable Product-Service Systems, 2026, pp 275-289 from Springer

Abstract: Abstract An important tenet of smart product-service system is to realize collaborative partnerships among an industrial ecosystem. The ecosystem provides an opportunity to share resources and focus on value-driven interactions for product development. Furthermore, the ecosystem allows the firms to capitalize on the interactions and create a product or service that a customer would pay for, perpetually, as long as the value can be extracted from the solution. To achieve sustainable smart product-service systems, digital infrastructure becomes backbone for interaction among ecosystem participants maximizing value creation and capture. We dive into the relevance of co-creation strategy for a firm operating in an ecosystem from the lens of smart product-service system. Furthermore, we analyse the impact of digital interactions among ecosystem participants that helped the firm to collaborate with suppliers and customers. The adoption of co-creation strategy helped the firm to create value-driven solutions, in addition to reducing cost through resource sharing and achieve resource-efficient ecosystem.

Keywords: Servitization; Product-service systems; Sustainable smart product-service systems; Sustainable SPSS (search for similar items in EconPapers)
Date: 2026
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DOI: 10.1007/978-3-032-07765-3_16

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