Empowering Human Capital: Strategies for Knowledge Sharing, Collaboration, and Innovation in Tourism

Mahmut Baltaci () and Tolga Gok ()
Additional contact information
Mahmut Baltaci: Selcuk University Silifke Tasucu Vocational School
Tolga Gok: Selcuk University Silifke Tasucu Vocational School

A chapter in Knowledge Management and Innovation, Volume II, 2026, pp 3-17 from Springer

Abstract: Abstract Human capital, the collective knowledge, skills, creativity, and collaboration of individuals, is vital to the growth and sustainability of tourism. In a rapidly globalizing and digitally transforming world, leveraging human resources is key to competitiveness and service quality. However, the sector’s potential is often limited by seasonality, fragmentation, and underinvestment in workforce development. This chapter highlights the strategic importance of empowering human capital through knowledge sharing, collaboration, and innovation. It explores learning organizations, cross-generational knowledge transfer, and digital integration to enhance agility. Collaboration among public-private actors and interdisciplinary teams strengthens alignment and innovation. The chapter also emphasizes intrapreneurship, social innovation, and emerging technologies such as AI and immersive tools. Practical strategies—including competency-based training, lifelong learning, and inclusive teamwork—are presented as pathways to a resilient and adaptive tourism sector. Ultimately, empowering human capital is central to sustainable and competitive transformation in tourism.

Keywords: Human capital; Knowledge sharing; Innovation; Sustainable tourism (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-032-16120-8_1

Ordering information: This item can be ordered from
http://www.springer.com/9783032161208

DOI: 10.1007/978-3-032-16120-8_1

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().