Revitalizing Creativity and Well-being: Harnessing Work Enthusiasm Through High-Performance Work Systems

Siao Fui Wong () and Kofi Baah Boamah
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Siao Fui Wong: Borneo Tourism Research Centre, Universiti Malaysia Sabah
Kofi Baah Boamah: Modul School of Tourism and Hospitality Management Nanjing, Nanjing Tech University Pujiang Institute

A chapter in Knowledge Management and Innovation, Volume II, 2026, pp 111-131 from Springer

Abstract: Abstract The chapter draws on the job demands-resources theory and conservation of resources theory to explore how high-performance work system (HPWS) functioning as job resource, and shaped by work enthusiasm, enhance hotel employee’s creativity and quality of life. Responding to SDG8 (Decent work and Economic Growth), the chapter revealed a direct and indirect impact of HPWS on employee quality of life and creativity through work enthusiasm from a survey response of 421 Chinese hotel employees. Theoretically, the explanation of HPWS’s role on employee quality of life and creativity fill the research gaps, and extends the COR theory in the HRM literature. Practically, the chapter emphasizes the need for hotel businesses to design and integrate human-centric HPWS practices that foster and maintain employee quality of life, work enthusiasm, and creativity.

Keywords: JD-R theory; Conservation of resources theory; High-performance work system; Work enthusiasm; Employee creativity; Quality of life (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-032-16120-8_6

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DOI: 10.1007/978-3-032-16120-8_6

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