Identifying the Online Tourism Domain: Implications for Search Engine Development for Tourism

Zheng Xiang () and Daniel R. Fesenmaier ()
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Zheng Xiang: University of North Texas
Daniel R. Fesenmaier: School of Tourism and Hospitality Management Temple University

A chapter in Information and Communication Technologies in Tourism 2008, 2008, pp 486-496 from Springer

Abstract: Abstract Using search engines for travel purposes has become increasingly important on the Internet. However, the domain of tourism is complex and fragmented and thus gives rise to many problems in information search. This study provides a comparative analysis of the languages of the tourism websites represented through search engines and travel related queries using search engines. By employing a text analytical approach, the results of the study show that huge discrepancies exist between the representation of the industry and user queries for a specific destination. This finding offers important insights for developing systems that can better support travel-related search and planning on the Internet.

Keywords: Internet; tourism domain; travel information search; search engine (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-211-77280-5_43

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DOI: 10.1007/978-3-211-77280-5_43

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