Analysing the Traveller Activities Network for Strategic Design: A Case Study of Baltimore, MD

Jason L. Stienmetz () and Daniel R. Fesenmaier ()
Additional contact information
Jason L. Stienmetz: Temple University
Daniel R. Fesenmaier: Temple University

A chapter in Information and Communication Technologies in Tourism 2014, 2013, pp 453-465 from Springer

Abstract: Abstract Destination management organizations (DMOs) must understand the pattern of traveller activities within a destination and how this creates value in order to design competitive destinations. It is posited in this study that it is useful to conceptualize traveller activities as a value creation network formed by the interactions of visitors and destination attractions and that this network can be measured to understand destination performance and competitiveness. As a case study, this research quantifies and then deconstructs the traveller activities network for the City of Baltimore that is activated as visitors move between destination attractions. The results of this analysis are presented and the ways in which value creation network metrics can inform the strategic design of the destination are discussed. Last, a research agenda to further develop these metrics is outlined.

Keywords: Destination design; Performance metrics; Value creation; Tourist activated networks (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-03973-2_33

Ordering information: This item can be ordered from
http://www.springer.com/9783319039732

DOI: 10.1007/978-3-319-03973-2_33

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().