The Website Quality of the Regional Tourist Boards in the Alps: Ten Years Later
Luisa Mich ()
Additional contact information
Luisa Mich: University of Trento
A chapter in Information and Communication Technologies in Tourism 2014, 2013, pp 651-663 from Springer
Abstract:
Abstract To evaluate the quality of the websites of the regional tourist boards was a main objective of a large triennial research project on tourism in the Alps started in 2000. In that context an in-depth evaluation of the official websites of the Alpine regions highlighted a number of best practices and critical issues as well. The evaluation model developed for the study has been updated and applied on the same regional websites to check their evolution. This chapter presents the main results of a cross-country analysis, comparing them to those obtained 10 years ago. The conclusion from the data is that almost all the websites have enhanced their quality performances. However, there are still large margins of improvement and the adopted method allows to identify the website quality dimensions on which a regional tourist board could focus its interventions.
Keywords: Website; Quality evaluation; Quality model; Alps destination; Regional tourist board (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:
There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-03973-2_47
Ordering information: This item can be ordered from
http://www.springer.com/9783319039732
DOI: 10.1007/978-3-319-03973-2_47
Access Statistics for this chapter
More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().