Project “Weisse Liste”: A German Best Practice Example for Online Provider Ratings in Health Care

Sophia Fischer ()
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Sophia Fischer: TU Dresden

A chapter in Challenges and Opportunities in Health Care Management, 2015, pp 339-346 from Springer

Abstract: Abstract Due to changing media environments, online provider rating websites become facilitators for patients in health-related decision-making. However, existing online tools vary in respect of information quality and validity. Therefore, this case study introduces the German internet portal Weisse Liste as a best practice example, especially in terms of transparent information policy and scientifically grounded rating methodology. After briefly portraying the conceptual pillars of Weisse Liste, special attention is paid to the physician rating questionnaire and its development. Lastly, this case study verifies Weisse Liste’s modus operandi against quality criteria of online rating websites provided by the German Agency for Quality in Medicine. Overall, Weisse Liste should be considered as best-in-class in the German online provider rating landscape.

Keywords: Best Practice Examples; Conceptual Pillars; German Agency; Rating Methodology; Health-related Decision-making (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-12178-9_27

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DOI: 10.1007/978-3-319-12178-9_27

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