 Tourists and Municipal Wi-Fi Networks (MWN): The Case of Lugano (Switzerland)Anna Picco-Schwendener () and
Lorenzo Cantoni ()
A chapter in Information and Communication Technologies in Tourism 2015, 2015, pp 565-578 from Springer Abstract: Abstract Being always connected is among the new needs of tourists, who are using more and more smartphones for that goal. Still, data roaming costs are a major obstacle to that end. If hotel Wi-Fi connections are offering part of the solution, municipal Wi-Fi networks are the most interesting offer for connectivity on the go, a connectivity offered both to own citizens and tourists. The touristic city of Lugano (Switzerland) has been offering an open Wi-Fi network since 2008. In the paper usage data, assessed via log files as well as via a survey automatically displayed to connecting users, are presented and discussed, providing a vivid profile of users (personas), and of their usage-patterns; they also offer insights about the difference between citizens and tourists when it comes to their usage of the Wi-Fi network. Keywords: Wi-Fi connectivity; Mobile tourism; Municipal wireless networks (MWN) (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-319-14343-9_41 Ordering information: This item can be ordered from DOI: 10.1007/978-3-319-14343-9_41 Access Statistics for this chapter More chapters in Springer Books from Springer |
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