Integrated Care and the Health Workforce

Loraine Busetto (l.busetto@uvt.nl), Stefano Calciolari, Laura Guadalupe González Ortiz (laura.guadalupe.gonzales.ortiz@usi.ch), Katrien Luijkx (k.g.luijkx@tilburguniversity.edu) and Bert Vrijhoef (vrijhoef_hubertus@nuhs.edu.sg)
Additional contact information
Loraine Busetto: Tranzo Scientific Center for Care and Welfare, Tilburg University
Laura Guadalupe González Ortiz: Institute of Economics (IdEP), Università della Svizzera Italiana
Katrien Luijkx: Tranzo Scientific Center for Care and Welfare, Tilburg University
Bert Vrijhoef: Tranzo Scientific Center for Care and Welfare, Tilburg University

Chapter 13 in Handbook Integrated Care, 2017, pp 209-220 from Springer

Abstract: Abstract The past decades have been characterised by the growing prevalence of chronic diseases, the rising number of older and often multi-morbid patients, and changes in the definitions of health and illness. Many health systems have endorsed integrated care strategies as a means to approach the above challenges, as they are expected to lead to better outcomes, increased efficiency and improved access for service users. Generally, integrated care strategies include changes to patient-provider relationships, care process designs, communication infrastructures and staffing provisions. Given health professionals' involvement in all aspects of integrated care, it is assumed that workforce and staffing interventions will affect the implementation of integrated care strategies profoundly. It has become clear that patients with complex health and social problems require a mix of providers that can collectively address their needs. This involves two essential steps: First, designing the appropriate staff and skill mix of the group of health professionals providing care to a specific patient population; and second, organising and managing the interaction of this group of health professionals in practice.

Keywords: Integrated Care Strategies; Health Workforce; Careful Process Design; Multidisciplinary Protocol; Multidisciplinary Teamwork (search for similar items in EconPapers)
Date: 2017
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Chapter: Integrated Care and the Health Workforce (2021)
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DOI: 10.1007/978-3-319-56103-5_13

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