Monitoring, Analyzing and Optimizing Corporate Performance — State of the Art and Current Trends

Helge Heß
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Helge Heß: IDS Scheer

A chapter in AGILITY by ARIS Business Process Management, 2006, pp 235-250 from Springer

Abstract: Summary What can methodology and system support, which is designed to assist comprehensive and continuous analysis of company performance, look like? This article will demonstrate what requirements lead to an amalgamation of Business Process Management and traditional Business Intelligence approaches and the resultant new opportunities that arise from this. It will highlight the utilization of the ARIS Controlling Platform components that visualize the performance of a company and analyze early indicators relating to success factors. New topics such as RFID and Compliance Management are integrated into this context.

Keywords: Business Activity Monitoring (BAM); Business /Corporate / Enterprise Performance Management (BPM /CPM/ EPM); Compliance Management; corporate governance; Corporate Social Responsibility (CSR); IT service management; key performance indicator (KPI); Process Performance Management; organizational performance; process mining; process portal; relationship capital; RFID; right-time monitoring; Service Level Agreement (SLA) (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-33528-3_21

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DOI: 10.1007/3-540-33528-5_21

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