Business Process Outsourcing: The Hysteresis Effect and Other Lessons

Anne C. Rouse and Brian J. Corbitt
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Anne C. Rouse: Deakin University
Brian J. Corbitt: RMIT University

A chapter in Information Systems Outsourcing, 2006, pp 583-602 from Springer

Keywords: Information Technology; Transaction Cost; Business Process; Business Case; Hysteresis Effect (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-34877-1_20

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DOI: 10.1007/978-3-540-34877-1_20

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