Collaborative Demand Forecasting in Service Chains

Muhammad Ibrahim Shah () and P. Stubbings
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P. Stubbings: Infosys Technologies Limited

Chapter 16 in Service Chain Management, 2008, pp 229-237 from Springer

Abstract: Abstract In Chap. 4, we have discussed in detail the concepts of Forecasting and Demand Planning where the focus was primarily forecasting within the enterprise. With interdependencies of businesses it is imperative for organizations to engage in collaborative demand forecasting across their service chains. This chapter defines collaborative forecasting and highlights the challenges faced in carrying out this process across multiple organizations. It establishes the objective of such collaborative effort and details a framework which can be used by all organizations. It also briefly discusses the popular CPFR framework and its potential application in the service industry.

Keywords: Supply Chain; Forecast Accuracy; Demand Forecast; Forecast Manager; Bullwhip Effect (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-75504-3_16

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DOI: 10.1007/978-3-540-75504-3_16

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