Adaptable DSD Business Solutions

Franz Josef Schoppengerd ()
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Franz Josef Schoppengerd: Product Technology Unit Industries, SAP AG

Chapter Chapter 14 in Direct Store Delivery, 2009, pp 175-190 from Springer

Abstract: Abstract Efficiency and operational excellence in the DSD business depend heavily on the adequate IT support of the DSD business processes. There are a variety of IT vendors delivering solutions for all kinds of business processes; we can also find a lot of home-grown applications and even today many companies still perform their visit execution with paper-based processes. This chapter discusses today’s IT coverage of the DSD business processes and how future trends and challenges can be met. The collaboration of different IT vendors on a commonly agreed architecture will be a prerequisite for higher flexibility and adaptability, and a lower total cost of ownership.

Keywords: Mobile Device; Business Process; Mobile Application; Critical Success Factor; Enterprise Resource Planning (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-77213-2_14

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DOI: 10.1007/978-3-540-77213-2_14

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