Electronic Intermediaries in Smart Business Networks

Amit Basu () and Steve Muylle ()
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Amit Basu: Southern Methodist University
Steve Muylle: Vlerick Leuven Gent Management School

Chapter 21 in The Network Experience, 2009, pp 337-346 from Springer

Abstract: This paper examines the role of an Electronic Intermediary (EIM) in coordinating business processes in a Smart Business Network (SBN). A conceptual model is presented that links EIM business model, EIM evolutionary context, and EIM service scope to business performance, and generates insight into the coordination role of the EIM. The model is illustrated through its application to a set of EIMs in various geographies, across a two-year time frame. Also, the coordination role of an EIM is considered within its broader governance context.

Keywords: Business Process; Business Model; Business Performance; Integration Service; Evolutionary Context (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-85582-8_21

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DOI: 10.1007/978-3-540-85582-8_21

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