Business Value Network Concepts for the Extended Enterprise

Kelly Bowles Lyman (), Nathan Caswell () and Alain Biem ()
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Kelly Bowles Lyman: IBM Research
Nathan Caswell: Janus Consulting
Alain Biem: IBM Research

Chapter 9 in The Network Experience, 2009, pp 119-136 from Springer

Abstract: In this paper, we address how business value is produced in networked economic systems with a focus on representation and analysis of the transfer of value between enterprises through resources. These enterprises, termed service units, “[provide] a resource for the benefit of another”, following the Service Dominant Logic of Vargo and Lusch (2004, 2006) with the definition of a service in a context of use value as opposed to exchange value. Analyses based on this representation provide insight into the strategic positioning of individual firms by accounting for all of the resources needed to satisfy a customer value proposition. The analysis also provides insight into the value structure of extended enterprises comprised of resources obtained outside their ownership boundaries through outsourcing and partnership arrangements.

Keywords: Require Resource; Transfer Price; Business Network; Service Unit; Focal Firm (search for similar items in EconPapers)
Date: 2009
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DOI: 10.1007/978-3-540-85582-8_9

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