The Implementation

Markus Pastinen ()
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Markus Pastinen: Vistalize Oy

Chapter Chapter 6 in High-Performance Process Improvement, 2010, pp 171-197 from Springer

Abstract: Abstract The implementation takes advantage of four distinctive phases, namely: The increase and maintenance of process improvement knowledge The increase and maintenance of process improvement skills The realization of the improvement objects or initiatives The follow-up. The knowledge part refers in this connection to a theoretical understanding that education provides. A theoretical understanding is necessary to grip larger wholes and the underlying cause-and-effect relationships. This understanding provides thus the mechanism or means for assuring that the company conducts the practical realization in real-life at the appropriate ambition and performance level. Besides assuring the effectiveness of the realization, it is also possible to affect the motivation and attitudes of the attending persons in a positive way by proper educational efforts. The skills part addresses in this connection the practical understanding how to run process improvement efforts. It is required to assure that the company conducts the practical improvement work at the necessary and sufficient quality level assuring thus the productivity of the realization. The kernel of the realization part is the PDCA logic developed originally by Walter Shewhart and popularized by Edward Deming. The follow-up takes the shape of a PDCA Quality Measurement Logic that tracks how well the company actually applies the PDCA logic. This measurement result is also part of the formula used to defining the process improvement yield.

Keywords: Organizational Change; Process Improvement; Improvement Effort; Mass Customization; Ambition Level (search for similar items in EconPapers)
Date: 2010
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DOI: 10.1007/978-3-642-10784-9_6

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