The Unsung Contribution of Production Planners and Schedulers at Production and Sales Interfaces

Martina Berglund (), Jane Guinery () and Johan Karltun ()
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Martina Berglund: Linköping University
Jane Guinery: Nottingham University Business School
Johan Karltun: Jönköping University

Chapter Chapter 4 in Behavioral Operations in Planning and Scheduling, 2010, pp 47-81 from Springer

Abstract: Abstract This chapter sets out to demonstrate the unsung contribution of production planners and schedulers in manufacturing businesses. In particular it focuses on their contribution at production and sales interfaces by highlighting their activities and influence across functional interfaces, and the knowledge and skills they apply to make and implement planning and scheduling decisions. To achieve this it addresses the following questions in relation to these interfaces: What tasks and work activities does planning, scheduling and control consist of in relation to these interfaces? How do planners and schedulers perform their tasks? How can planners’ and schedulers’ activities related to production and sales interfaces be captured and modelled? How do planners and schedulers influence others in the organization? What knowledge do they contribute and how is it incorporated into decisions?

Keywords: Tacit Knowledge; Situation Awareness; Liquid Steel; Load Control; Production Planner (search for similar items in EconPapers)
Date: 2010
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DOI: 10.1007/978-3-642-13382-4_4

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