Critical Debate

Silvio Wilde ()

Chapter Chapter 7 in Customer Knowledge Management, 2011, pp 79-101 from Springer

Abstract: Abstract SMEs are of vital importance in our worldwide economy. Their characteristics were described in Chap. 2 . While Chap. 3 dealt with the management of knowledge, Chap. 4 focused on the exchange of knowledge within a company. Chapter 5 also dealt with knowledge management, but put the main emphasis on the business partner ‘customer’.

Keywords: Knowledge Management; Operational Area; Tacit Knowledge; Learning Organization; Explicit Knowledge (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-16475-0_7

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DOI: 10.1007/978-3-642-16475-0_7

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