Practice-Based Innovations at ‘Sendan No Oka’: Motivation Management and Empowerment Management

Hiroo Hagino ()
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Hiroo Hagino: Tohoku Fukushi University

Chapter Chapter 20 in Practice-Based Innovation: Insights, Applications and Policy Implications, 2012, pp 393-415 from Springer

Abstract: Abstract Sendan No Oka, Tohoku Fukushi University’s affiliated nursing home, has a strong reputation in Japan for its high quality health care and social services, and its excellent business performance. But at its establishment, these were only distant goals. The staff at Sendan No Oka have together tackled many difficult challenges and instituted a wide variety of useful innovations. Management focuses on motivation and empowerment for both clients and staff have been the two pillars of Sendan No Oka’s innovation ecosystem. With motivation management and empowerment management based on expertise and seamless professional collaboration, incremental, practice-based innovation has led to the achievement of high-level health care and social services at reasonable cost. Based on these achievements, Sendan No Oka is now stepping on to attempt radical innovation in client-oriented, comprehensive community care.

Keywords: Nursing Home; Social Service; Occupational Therapist; Radical Innovation; Service Innovation (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-21723-4_20

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DOI: 10.1007/978-3-642-21723-4_20

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