15:00 Integration Management: IM

Bogdan Lent
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Bogdan Lent: Bern University of Applied Sciences

Chapter 10 in Cybernetic Approach to Project Management, 2013, pp 207-221 from Springer

Abstract: Abstract The integration is the real test of the usability of the products, elaborated in a project. Three Ps define the integration: Product integration – most casual, Process integration – only recently considered as mandatory in project course and People integration – where the personality and motivation of prospective users might decide about the fate of the project. Two separate phases of integration are to be carefully planned: implementation of the project product and the migration from the current situation. Structured tests, fall-back scenarios and operations and maintenance plan increase the probability of successful implementation. Techniques of system monitoring, diagnosis, and protocol analysis support the sustainable product integration. Trainings and workshops, e-learning, coaching, floor-walking and super user-deployment aid the process and people integration. Stakeholder communication is a critical mission. Examples of Templates, Checklists and Bibliography close the Chapter. Quick look at the beginning of the Chapter that gives cornerstone assessment of the process is presented here.

Keywords: Business Process; Project Result; System Diagnosis; Product Integration; Exception Handling (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-32504-5_10

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DOI: 10.1007/978-3-642-32504-5_10

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