The Connotation of Service Science

Jiazhen Huo and Zhisheng Hong
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Jiazhen Huo: Tongji University
Zhisheng Hong: Tongji University

Chapter Chapter 3 in Service Science in China, 2013, pp 69-96 from Springer

Abstract: Abstract Service is the dominant economic activity in the service economy era, including service activities in agriculture and manufacturing in addition to those in service sector. Service can integrate in an organic manner the international and social R&D, design, processing and manufacturing, sales and after-sale service, brand service as well as each link and activity of the entire value chain, thus capable of further deepening social labor division and cooperation, reducing social transaction cost and improving allocation efficiency and effects of social resources (Guo 2008). Such industries as service, manufacturing and agriculture will be mutually blended by means of service activities as a bridge. In view of the above, “Service Science”, as the basic theoretical system in support of economic development, focuses upon service activities including all service activities that serves to promote the production efficiency of the whole society besides those in service sector. The essential understanding of service activities lays a foundation for exploring the connotation of Service Science. Starting from the definition and characteristics of service, this chapter will give you a general picture of the discipline connotation of Service Science and introduce the value of related disciplines for Service Science as a supplementary explanation.

Keywords: Information Asymmetry; Service Activity; Behavioral Economic; Service Innovation; Complexity Science (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-34497-8_3

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DOI: 10.1007/978-3-642-34497-8_3

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