Reverse Logistics Practices: A Survey in Electronic Industry in Guangdong Province of China

Yacan Wang (), Junjun Yu () and Yakun Wang ()
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Yacan Wang: School of Economics and Management
Junjun Yu: School of Economics and Management
Yakun Wang: School of Foreign Language

Chapter Chapter 97 in LTLGB 2012, 2013, pp 713-720 from Springer

Abstract: Abstract This survey investigates reverse logistics practices related to electronics industry firms-from the producer’s perspective-with the objective of identifying the status of reverse logistics practices. Site visits were conducted to develop a survey instrument. The survey provides detailed information about types and reasons of returns, reverse logistics channels, final disposition options involving 150 different companies in Guangdong in electronic industry. Results indicate that reverse logistics do bring added value to companies. However, there are some problems in returns: warranty returns are predominating type of returns, defective causes most returns among all reasons for return and 3PSP doesn’t take use of its advantages, finally some suggestions are proposed to overcome these problems.

Keywords: Reverse logistics; Empirical research; Survey; Electronics industry (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-34651-4_97

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DOI: 10.1007/978-3-642-34651-4_97

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