Leadership, Influence, and Communication: How to Generate Leadership Strength Through Sensitive and Clear Interaction

Michael Paschen and Erich Dihsmaier

Chapter 8 in The Psychology of Human Leadership, 2014, pp 169-181 from Springer

Abstract: Abstract The last subject we will look at with regard to generating leadership strength is communication. In many contexts, communication is the true social activity involved in leadership, which is why it is probably also the most common topic covered in management qualification. Most management training courses deal with communication or conflict management. Often, communication training courses in management look at certain typical discussion situations or the use of management tools. Accordingly, many management training courses cover holding meetings with employees, feedback sessions, or performance appraisals. They deal with conflict discussions, target agreement meetings, or development and coaching talks. As such, the subject of communication is ever-present in leadership.

Keywords: Customer Satisfaction; Leadership Communication; Management Training; Conflict Management; Body Language (search for similar items in EconPapers)
Date: 2014
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DOI: 10.1007/978-3-642-37054-0_8

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