Service Enhancement Mode Study on Urban Rail Transportation Equipment Manufacturing Enterprises Cluster

Hui-qun Gong, Qing-jing Xu () and Chao Huang
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Hui-qun Gong: Southeast University
Qing-jing Xu: Southeast University
Chao Huang: Southeast University

Chapter Chapter 82 in The 19th International Conference on Industrial Engineering and Engineering Management, 2013, pp 865-872 from Springer

Abstract: Abstract In recent years services have been used to enhance the competitiveness of enterprise products and obtain new value in domestic and foreign manufacturing. In this paper, two enterprises service enhancement modes based on urban rail transportation equipment manufacturing cluster in China are proposed. And the mechanisms of these two modes are analyzed clearly. The results show that the two service enhancement modes can contribute to the sharing of enterprises knowledge, promote the learning process among enterprises and optimize the interaction between enterprises and their customers within the cluster.

Keywords: Enterprises cluster; Rail transportation equipment manufacturing; Service enhancement; Service innovation (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-37270-4_82

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DOI: 10.1007/978-3-642-37270-4_82

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