Problem Analysis and Optimizing of Setting Service Desks in Supermarket Based on M/M/C Queuing System

Chun-feng Chai ()
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Chun-feng Chai: Taiyuan University of Science and Technology

Chapter Chapter 88 in The 19th International Conference on Industrial Engineering and Engineering Management, 2013, pp 833-841 from Springer

Abstract: Abstract Queuing problem is an important factor that affects operation level and efficiency of the supermarket. To solve the queuing issue properly through effective measures has become a top priority for supermarket. This paper provides reference for decision at the issue of optimizing the quantity of service cashier desks, improving service efficiency and decreasing operating costs. It analyses Supermarket cashier system queuing issues through establishing M/M/C queuing model on basis of operation research.

Keywords: M/M/C queuing model; Operation research; Optimization of queuing system; Queuing theory (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-38391-5_88

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DOI: 10.1007/978-3-642-38391-5_88

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