Resolving Complex Management Problems on the Basis of TOC Thinking Process and TRIZ Innovation

Sheng-long Jin ()
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Sheng-long Jin: Shanghai Electric Power Generation Group

Chapter Chapter 167 in The 19th International Conference on Industrial Engineering and Engineering Management, 2013, pp 1581-1588 from Springer

Abstract: Abstract Defining and resolving core conflict in a system is critical in building a creative solution to complex problem. TOC thinking process is an effective tool to analyze a complex system and to find out the core conflict. TRIZ theory is another useful tool to resolve conflict and to propose creative solution. Although they are from different fields, however, both focus on resolving contradiction and complement each other. This paper discusses complex problem-solving thinking model and shows how mutual integration of both TOC and TRIZ thinking process can be used in the process of complex management problem-solving. The combination of TOC and TRIZ thinking process can significantly improve a company’s capability of resolving complex management problem.

Keywords: Conflict; Injection; Innovation; Thinking process (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-38427-1_167

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DOI: 10.1007/978-3-642-38427-1_167

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