Negative Information Communication: What Can Leaders Do

Qiong Bu (), Steven Ji-fan Ren () and Ming-jian Zhou ()
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Qiong Bu: Harbin Institute of Technology Shenzhen Graduate School
Steven Ji-fan Ren: Harbin Institute of Technology Shenzhen Graduate School
Ming-jian Zhou: Harbin Institute of Technology Shenzhen Graduate School

Chapter Chapter 145 in The 19th International Conference on Industrial Engineering and Engineering Management, 2013, pp 1381-1390 from Springer

Abstract: Abstract This paper explores a relatively new subfield of the communication in the organization: negative information communication. We define negativeness of negative information communication. Through case study analysis, we identified several factors which managers may consider important for negative information communication, named explanation, fix and occasion. We also examined how the leadership style of leaders (as senders) influences those three factors. Besides, we proposed the moderating effect of the negativeness on the relationship above. Implications and future research are discussed.

Keywords: Communication; Leadership style; Negative information communication (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-38442-4_145

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DOI: 10.1007/978-3-642-38442-4_145

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