Evaluation Indexes of the Third-Party Logistics Providers’ Logistics Capability in B2C E-commerce Mode

Yijun Huang () and Kaikai Yin ()
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Yijun Huang: Beijing University of Posts and Telecommunications
Kaikai Yin: Beijing University of Posts and Telecommunications

A chapter in LISS 2013, 2015, pp 181-189 from Springer

Abstract: Abstract For B2C e-commerce enterprises, it is of great importance to evaluate the third-party logistics (3PL) providers’ logistics capability. The paper, with the aim of establishing a comprehensive and scientific system of the evaluation indexes of 3PL providers’ logistics capability, focused on the concept of “logistics capability”, took full account of the characteristics of B2C e-commerce and its logistics service and referred to the research findings of scholars. As a result, on six dimensions, the evaluation indexes of 3PL providers’ logistics capability in the mode of B2C e-commerce were identified, of which the validity was verified with questionnaires and the importance was sequenced based on the data.

Keywords: B2C E-commerce; 3PL; Logistics capability; Evaluation index (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-40660-7_26

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DOI: 10.1007/978-3-642-40660-7_26

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