Talk About the Coordination of Logistics Enterprise Service Standardization and Personalization

Wenlong Liu (), Xuedong Chen () and Yi Zhang ()
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Wenlong Liu: Beijing Jiaotong University
Xuedong Chen: Beijing Jiaotong University
Yi Zhang: Beijing Jiaotong University

A chapter in LISS 2013, 2015, pp 653-658 from Springer

Abstract: Abstract With China’s rapid economic development in recent years, the logistics industry gradually grows and moves forward the trend of rapid development. To the long-term development in the logistics industry and occupies a strong advantage, the logistics enterprises not only to have standardized logistics services to ensure that the basic needs of the customer, and at the same time need to have a personalized service to attract more customers. However, how to coordinate the standardization of services and personalized, both in the logistics business operations can be effectively divided and combined to obtain profit maximization, nowadays has become nowadays the most logistics enterprises facing problems. To solve these problems, some reasonable suggestions proposed by combining some modern logistics enterprise logistics service.

Keywords: Logistics services; Personalized; Standardized (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-40660-7_97

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DOI: 10.1007/978-3-642-40660-7_97

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