Introduction

Bart-Jan van Putten
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Bart-Jan van Putten: Humboldt-Universität zu Berlin

Chapter 1 in Supporting Reuse in Business Case Development, 2013, pp 1-7 from Springer

Abstract: Abstract For decades, determining the value and success of information systems (IS) has been high on the agendas of researchers, cf. (King & Schrems, 1978; Davis, 1989; Urbach, Smolnik, & Riempp, 2009; Schryen, 2010). Many IS investments are strategic in nature, have long-term, hard to quantify benefits and incur indirect costs (Irani, 2002). 68% of IS projects cope with problems when having to identify the potential benefits of the investment, while 85% have problems with their quantification (J. Ballantine & Stray, 1999).

Keywords: Information System; Business Case; Investment Evaluation; Business Process Model; Design Science (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/978-3-658-01171-0_1

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