Conclusions

Kristian Döscher ()
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Kristian Döscher: KU Eichstätt-Ingolstadt

Chapter 6 in Recovery Management in Business-to-Business Markets, 2014, pp 179-203 from Springer

Abstract: Abstract Based on the findings derived from the qualitative investigation in chapter four and the quantitative investigation in chapter five, the present and final chapter presents and discusses the fundamental conclusions on recovery management in business markets (cf. figure 6.1).

Keywords: Relationship Quality; Relationship Satisfaction; Social Exchange Theory; Repurchase Intention; Relationship Loyalty (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-05637-7_6

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DOI: 10.1007/978-3-658-05637-7_6

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