Crisis 2.0: Towards a Systematization of Social Software Use (IJISCRAM)

Christian Reuter ()
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Christian Reuter: Universität Siegen

Chapter 4 in Emergent Collaboration Infrastructures, 2015, pp 35-48 from Springer

Abstract: Abstract In this paper, we propose a systematization of social software use in crisis situations, examining different types of cooperation and challenges. We discuss how the organizational actors involved in crisis management (police, fire-fighters, organizations, etc.) and the affected citizens are communicating and can communicate and collaborate through the use of social software.

Keywords: Mobile Phone; Crisis Management; Crisis Situation; Collective Intelligence; Social Software (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-08586-5_4

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DOI: 10.1007/978-3-658-08586-5_4

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