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Robotic Process Automation—Background and Introduction

Mario Smeets, Ralph Erhard and Thomas Kaußler

Chapter Chapter 2 in Robotic Process Automation (RPA) in the Financial Sector, 2021, pp 7-35 from Springer

Abstract: Abstract The chapter first defines the understanding of robotic process automation (RPA) used here. This is distinguished from other automation solutions and other technologies that are regularly referenced in connection with RPA. An introduction to the actual RPA technology follows. The focus here is not on a detailed IT-technological background, but on a fundamental understanding of technology for all relevant target groups. This is followed not only by a detailed discussion about the possible advantages and disadvantages of RPA, but also about the disadvantages of the technology, before finally classifying RPA in the context of process management.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-32974-7_2

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DOI: 10.1007/978-3-658-32974-7_2

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