Communication-Centered Management: A New Paradigm for Internal Communication

Ulrike Buchholz and Susanne Knorre
Additional contact information
Ulrike Buchholz: Hochschule Hannover
Susanne Knorre: Hochschule Osnabrück

Chapter 1 in Internal communication and management, 2023, pp 3-10 from Springer

Abstract: Abstract This chapter sheds light on the basic action concept of internal organizational or corporate communication, which is derived and developed in this book from current constructs and desiderata of management. At the same time, this provides an overview of central task areas of management, such as standards, human resources management, controlling, risk management, or change management, whose successful accomplishment depends without exception on successful, strategically controlled internal communication. The presentation and discussion of these task areas is mirrored in the latest St. Gallen Management Model, which, with its three design areas of environment, organization and management, provides the necessary complex framework for an interdisciplinary view of the tasks of management, including internal communication. The differentiating feature of this model is its communication-centered perspective, which is considered a suitable substantive-conceptual point of reference with regard to the requirements of agile management in this book. To this end, this chapter provides a basic location for internal communications, adding an external perspective to its definition, which is currently widely accepted in the literature, in light of the significantly changed requirements of management.

Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-38614-6_1

Ordering information: This item can be ordered from
http://www.springer.com/9783658386146

DOI: 10.1007/978-3-658-38614-6_1

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().