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Emotion

Stefan Hoffmann and Payam Akbar
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Stefan Hoffmann: Christian-Albrechts-Universität zu Kiel
Payam Akbar: Christian-Albrechts-Universität zu Kiel

Chapter 4 in Consumer Behavior, 2023, pp 51-65 from Springer

Abstract: Abstract In this chapter, you will learn how to describe and determine emotions, how emotions influence consumer behavior, and how to measure emotions using verbal and instrument-based methods. You will learn the following concepts and theories: Biological and Cognitive Theories of Emotion, Two-Factor Theory, and Protection Motivation Theory.

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-39476-9_4

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DOI: 10.1007/978-3-658-39476-9_4

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