Introductory Qualification on Artifical Intelligence

Sebastian Terstegen (), Bruno Schmalen (), Andreas Hinz () and Maike Pricelius ()
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Sebastian Terstegen: ifaa – Institut für angewandte Arbeitswissenschaft e. V. (Institute of Applied Industrial Engineering and Ergonomics)
Bruno Schmalen: SCHMALEN-Kommunikation und Training
Andreas Hinz: RKW Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft e. V. Kompetenzzentrum
Maike Pricelius: G-IBS Gesellschaft für Innovation, Beratung und Service mbH

A chapter in Work and AI 2030, 2023, pp 343-351 from Springer

Abstract: Abstract How do I manage as a small or medium-sized enterprise (SME) to successfully use artificial intelligence (AI)? Existing consulting services that support SMEs in this regard usually focus on technical aspects of AI. The solution approach presented here is to qualify one’s own managers and employees as AI experts, so that they can identify AI applications for the value creation of their own company and design them productively and humanely. This gap could be closed by a complementary qualification offer. Through an AI qualification tailored to the needs of the medium-sized sector, managers and employees in SMEs could be specifically enabled to realistically assess AI applications and enable a profitable AI use. This AI qualification would supplement the existing skills and the existing professional knowledge of the employees with AI competencies.

Date: 2023
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DOI: 10.1007/978-3-658-40232-7_38

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