Digitalization of Controlling in Insurance Companies

Mirko Kraft and Bianca Drerup ()

Chapter 18 in The Digitalization of Management Accounting, 2023, pp 277-293 from Springer

Abstract: Abstract This article deals with the digitalization of management accounting / controlling in insurance companies, which goes hand in hand with the digital transformation of the insurance industry by Big Data, Artificial Intelligence (AI) and Blockchain. The insurance business requires an industry-specific design of the controlling instruments, but not of the controlling concept itself. Managing insurance as a service in a value- and risk-oriented way requires cost transparency, e.g. through contribution margin calculations. Risks, on the other hand, can only be understood from a balance sheet perspective, e.g. through internal models. These interdisciplinary fields of application of controlling are undergoing digitalization. In addition, there are new market developments such as telematics tariffs, in which the digitalization of controlling is essential in order to address the limits of insurability. The fields of application result in new competence profiles in distinction to actuaries and data scientists.

Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-41524-2_18

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DOI: 10.1007/978-3-658-41524-2_18

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