Problem-Solving Procedures

Rudolf Grünig and Richard Kühn
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Richard Kühn: (1939−2023)

Chapter 5 in Solving Complex Decision Problems, 2025, pp 27-41 from Springer

Abstract: Abstract This chapter introduces the problem-solving procedures. First, the notion of problem-solving procedure is explained. Then, three dimensions of problem-solving procedures are introduced. It is followed by the distinction of four types of problem-solving procedures: general heuristic problem-solving procedures, specific heuristic problem-solving procedures, general analytic problem-solving procedures, and specific analytic problem-solving procedures. Then follows a comparison of heuristic and analytic procedures. Afterwards, to get a better understanding of the different types of problem-solving procedures, three examples are presented: A strategy planning process, the linear programming, and the Harris-Wilson model for determining the optimal order quantity. The chapter concludes with connecting the development of problem-solving procedures with management science.

Date: 2025
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DOI: 10.1007/978-3-662-71620-5_5

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