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A Logistics and Supply Chain Approach to Seaport Efficiency — An Inquiry Based on Action Research Methodology

Khalid Bichou () and Richard Gray
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Khalid Bichou: Imperial College London

A chapter in Research Methodologies in Supply Chain Management, 2005, pp 413-428 from Springer

Abstract: Summary Most practical and theoretical approaches to port performance measurement are reducible to three broad categories: physical indicators, factor productivity indicators, and economic and financial indicators. However, an integrative supply chain approach is seldom adopted, although a change process towards supply chain integration is taking place in practice and new appropriate performance measurements are required. Action research enables researchers to participate in this change process, although it requires a close relationship and collaboration between practitioners and researchers. The technique used in the approach described in this paper was to present port managers and other experts with a model of port performance appropriate to the role of ports in a logistics and supply chain context.

Keywords: Supply Chain Management; Seaports; Action Research; Performance Measurement; Benchmarking (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-1636-5_27

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DOI: 10.1007/3-7908-1636-1_27

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