Externalization of a Banking Information Systems Function: Features and Critical Aspects

N. Casalino () and G. Mazzone ()
Additional contact information
N. Casalino: Università LUISS – Guido Carli
G. Mazzone: Università LUISS – Guido Carli

A chapter in Interdisciplinary Aspects of Information Systems Studies, 2008, pp 89-96 from Springer

Abstract: Abstract The growth of financial services is today a reality and carries Italian banks in strong competition in the European market. Unique money introduction, European regulatory dimension and new trend of banking internationalization, which increase the number of subsidiaries in several countries, involve ICT challenges to compete not only in a national contest, but also in a European predominance theatre. The trend, that we analyze in this work, is represented by a strengthening of Information Systems function, with regard to enterprise organizational strategies, like a key-factor to enhance performance and to support new value creation by means of a Service Oriented Architecture paradigm. Starting by this context and considering the “cost management” plan, we analyze the IT services outsourcing strategy with a theoretical approach supported by the empirical case of one of the main banking groups. Besides, this work aims to systematize the current outsourcing process, trying to evaluate ICT impacts and change management aspects.

Keywords: Information System; Strategic Orientation; Banking Group; Italian Bank; Partnership Quality (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2010-2_12

Ordering information: This item can be ordered from
http://www.springer.com/9783790820102

DOI: 10.1007/978-3-7908-2010-2_12

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().