Loitering with Intent: Dealing with Human-Intensive Systems

P. M. Bednar () and C. Welch ()
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P. M. Bednar: Lund University
C. Welch: University of Portsmouth

A chapter in Interdisciplinary Aspects of Information Systems Studies, 2008, pp 33-39 from Springer

Abstract: Abstract This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of ‘meaningful use’ is discussed in relation to measures of success/failure in IS development. The authors consider how a number of different aspects of reductionism may distort analyses, so that processes of inquiry cannot support organizational actors to explore and shape their requirements in relation to meaningful use. Approaches which attempt to simplify complex problem spaces, to render them more susceptible to ‘solution’ are problematized. Alternative perspectives which attempt a systematic, holistic complexification, by supporting contextual dependencies to emerge, are advocated as a way forward.

Keywords: Problem Space; Organizational Problem; Soft System Methodology; Information System Development; Design Science Research (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2010-2_5

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DOI: 10.1007/978-3-7908-2010-2_5

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