The Strategic Role of Business Intelligence Systems: An Assessment Model

Cecilia Rossignoli (), Antonella Ferrari (), Lapo Mola () and Elisa Bertoni ()
Additional contact information
Cecilia Rossignoli: University of Verona
Antonella Ferrari: University of Verona
Lapo Mola: University of Verona
Elisa Bertoni: University of Verona

A chapter in Management of the Interconnected World, 2010, pp 283-290 from Springer

Abstract: Abstract This work includes an analysis of the most significant studies in the academic literature on the evaluation and measurement of Decision Support Systems and Business Intelligence Systems (BIS). The evaluation model of BIS success proposed by Clark et al. has been studied in depth and a new model has been proposed. The conclusions will describe the most meaningful factors that influence the new proposed evaluation model of BIS success. Particularly important are commitment to the system development and users’ training, while technology does not seem to be one of most critical elements.

Keywords: Decision Support System; Critical Success Factor; Multiple Case Study; Strategic Role; Business Intelligence System (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2404-9_33

Ordering information: This item can be ordered from
http://www.springer.com/9783790824049

DOI: 10.1007/978-3-7908-2404-9_33

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().