A System Dynamics Model to Identify and Measure the Paper Digitization Advantages in Public Administration

Nunzio Casalino (), Stefano Armenia () and Mauro Draoli ()
Additional contact information
Nunzio Casalino: Università degli Studi “Guglielmo Marconi”
Stefano Armenia: CATTID, Università degli Studi di Roma “La Sapienza”
Mauro Draoli: DigitPA, National Centre for Informatics in PA

A chapter in Management of the Interconnected World, 2010, pp 29-36 from Springer

Abstract: Abstract This study provides a System Dynamics model built to identify the benefits arising from the process of digitization in the Italian Public Administration. The paper describes the process in terms of the causal relationships between systemic variables that define the underlying structure of the problem. The analysis focuses on the interaction between the “outer world” of the citizens and the “inner world” of the Italian Administrations, by designing a causal loop diagram and a stock and flow simulation model. The systemic approach allows considering many crucial aspects for the digitization problem and provides a rich analysis that shows how those obstacles brought forward by social and psychological factors may become a great obstacle to organizational change.

Keywords: Administrative Process; Document Management; Paper Document; Digital Document; Causal Loop Diagram (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-7908-2404-9_4

Ordering information: This item can be ordered from
http://www.springer.com/9783790824049

DOI: 10.1007/978-3-7908-2404-9_4

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().